General Information on Physical Access at SJMA

  • Wheelchair accessible, with an elevator connecting all three floors. A wheelchair ramp lines the front of the building at the Admissions Front desk.
  • Wheelchairs, seat canes (walking stick and cane), and strollers are available for loan at the information desk.
  • Accessible restrooms are located on the lower level.
  • The Museum does not have a parking facility; however there is one accessible parking spot on Market Street, near the Museum’s main entrance. A disabled parking placard is required.
  • Manual and motorized wheelchairs, walkers, canes, service animals on a leash, and other assistive devices are always permitted in the galleries.
  • Benches are available in most galleries. Additionally, gallery stools are available for loan at the information desk. These portable, light weight stools have a handle and can be easily carried throughout the galleries.

Services for Visitors who are Deaf or Hard-of-Hearing

Assistive Listening Devices (ALDs) for hard-of-hearing visitors are available upon request for tours and lectures.

Services for Visitors who are Blind or Visually Impaired

Visual Aid Device/Tools (Magnifying glass).

Gallery tours in American Sign Language

Public gallery tours can be interpreted in American Sign Language (ASL) for deaf visitors and will be booked upon request. Please provide three weeks’ advance notice for this service. This service is offered free of charge. If you are bringing a group, please contact the Museum one week in advance to make a reservation. The Museum will also provide signed interpretation for lectures with three weeks’ advance notice.

All of the above noted services for visitors with disabilities are offered free of charge.

Arrangements for signed tours can be made with the Museum Experience and Education Coordinator by calling 408.521.4007 (voice) or by emailing:

For further questions, concerns, and assistance about accessibility, please contact us at